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alt.games.warcraft

Ticket times

stick

12/18/2011 12:45:00 PM

Has anyone else experienced extended ticket times? I put in a ticket
Thursday evening, today is Sunday it still has not been answered.

stableman
3 Answers

SF

12/18/2011 12:50:00 PM

0

Op 18-12-2011 13:44, stick schreef:
> Has anyone else experienced extended ticket times? I put in a ticket
> Thursday evening, today is Sunday it still has not been answered.
>
> stableman
if i go to the link from the email ("You can view your ticket details
and check its status by clicking the link below") it says "This ticket
is unavailable" and it has been that way for 2 days

SF

SF

12/19/2011 2:44:00 PM

0

Op 18-12-2011 13:49, SF schreef:
> Op 18-12-2011 13:44, stick schreef:
>> Has anyone else experienced extended ticket times? I put in a ticket
>> Thursday evening, today is Sunday it still has not been answered.
>>
>> stableman
> if i go to the link from the email ("You can view your ticket details
> and check its status by clicking the link below") it says "This ticket
> is unavailable" and it has been that way for 2 days
>
> SF
>

I got a reaction on my ticket today (GM contacted me).
SF

Tigero

12/20/2011 8:17:00 AM

0

Try from the website, go to battle.net support page and there is an
option to open a ticket. Last night I had an issue with my toon
getting stuck then disconnected and unable to log into her. opened a
ticket on the site and got a response in about 45 minutes.