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OT - Computer/Game Help

neithskye

5/11/2011 7:22:00 PM

I know we have several people here who are knowledgeable with
computers, so I'm hoping someone can help me - a complete computer
ninny - with a problem I've been having since Patch 4.1.

In a nutshell, since the patch, I get extreme lag/latency/whatever
whenever I enter combat. At first it was happening in five-man
dungeons, whereas now it seems to be just raids.

I can run around Org just fine. Fish, fly to the dungeon, go mining,
enter the dungeon, buff up the raid, etc. - all just fine. 60 FPS. But
the minute any mob is pulled, I go down to about one frame every 20
seconds.

If my char lifts his arms when he casts a heal, in the first frame
he's starting to lift his arm. 20 seconds go by. In the next frame,
his arm is a little higher, etc. The second the mob is dead, *bam*
back to normal.

Two frustrating things - one, it's very inconsistent. I can raid fine
one night, and have the latency back the next; two, there is no way to
tell if this is going to happen until I enter combat in a raid.

There had been a long thread in the Tech Support Forums full of people
also having this problem that has since been deleted. As a non-
computer person, I didn't understand most of what people were
suggesting to do, but what I did try was the typical stuff: deleting
the WTF, Cache and Addon folders, running the Repair tool, etc.
Several of my addons took a long time to update after the patch, so I
switched to different but updated ones, like Dominos and VuhDo.

I've also, as suggested, disabled the Optimization (or something)
setting under Options, turned my Video settings to Low, updated my
video drivers, and disabled all the options under Combat Log so my log
doesn't show anything.

One of the more technical posters in that thread had done some testing
that revealed that something like the bandwidth that is used during
combat increases fourfold, causing the lag.

Anyway, it only seems to have affected some people since the patch
(I'm the only one in my guild of 600). Some nights I can raid with
DBM, but then, like last night, the first boss is pulled, and lag
city. Turning off DBM seems to help (the next mob pull is immediately
fine), although I was still getting "hiccups" all night - I couldn't
heal Halfus because my game kept freezing. This was different from the
latency in that, in that case, it's like having one frame of the same
movie every few seconds, whereas with the freezes last night, when my
game became unstuck, people were in totally different places, etc.

It *seems* to be an issue with something that happens in combat - any
kind of addon that tracks combat stats like Recount and DBM I can't
seem to run. Of course, if this were an addon issue, why is it so
inconsistent - okay one night, terrible the next.

Before Patch 4.1 I ran a gazillion addons, had my Video settings at
Good, and never had any issues. Since the patch, anything in combat
just freezes my gameplay. It goes away one night, comes back the next.
I can't run DBMs while raiding.

I just really, really want things back the way they were before the
patch. If anyone has any ideas as to what is going on, I'd really
appreciate hearing them, because obviously I am very frustrated. I
should note that I have never, ever had a similar problem like this
with any of the previous patches, and I am using the same setup as
always - same computer, same video card, same ISP, etc.

P.S. This could be unrelated, but about a week ago, people started
hearing a lot of feedback when I talk in Vent, and some can hear
nothing but static. I've no idea why this is happening. Maybe
something in my computer is dying?

--
Jill
22 Answers

Matthew

5/11/2011 9:00:00 PM

0


"neithskye" <jill_bookerGREENEGGSANDSPAM@hotmail.com> wrote in message
news:5591c6b6-d56b-4313-8c4c-93027953697e@d27g2000vbz.googlegroups.com...
>I know we have several people here who are knowledgeable with
> computers, so I'm hoping someone can help me - a complete computer
> ninny - with a problem I've been having since Patch 4.1.
>
> In a nutshell, since the patch, I get extreme lag/latency/whatever
> whenever I enter combat. At first it was happening in five-man
> dungeons, whereas now it seems to be just raids.
>
> I can run around Org just fine. Fish, fly to the dungeon, go mining,
> enter the dungeon, buff up the raid, etc. - all just fine. 60 FPS. But
> the minute any mob is pulled, I go down to about one frame every 20
> seconds.
>
> If my char lifts his arms when he casts a heal, in the first frame
> he's starting to lift his arm. 20 seconds go by. In the next frame,
> his arm is a little higher, etc. The second the mob is dead, *bam*
> back to normal.
>
> Two frustrating things - one, it's very inconsistent. I can raid fine
> one night, and have the latency back the next; two, there is no way to
> tell if this is going to happen until I enter combat in a raid.
>
> There had been a long thread in the Tech Support Forums full of people
> also having this problem that has since been deleted. As a non-
> computer person, I didn't understand most of what people were
> suggesting to do, but what I did try was the typical stuff: deleting
> the WTF, Cache and Addon folders, running the Repair tool, etc.
> Several of my addons took a long time to update after the patch, so I
> switched to different but updated ones, like Dominos and VuhDo.
>
> I've also, as suggested, disabled the Optimization (or something)
> setting under Options, turned my Video settings to Low, updated my
> video drivers, and disabled all the options under Combat Log so my log
> doesn't show anything.
>
> One of the more technical posters in that thread had done some testing
> that revealed that something like the bandwidth that is used during
> combat increases fourfold, causing the lag.
>
> Anyway, it only seems to have affected some people since the patch
> (I'm the only one in my guild of 600). Some nights I can raid with
> DBM, but then, like last night, the first boss is pulled, and lag
> city. Turning off DBM seems to help (the next mob pull is immediately
> fine), although I was still getting "hiccups" all night - I couldn't
> heal Halfus because my game kept freezing. This was different from the
> latency in that, in that case, it's like having one frame of the same
> movie every few seconds, whereas with the freezes last night, when my
> game became unstuck, people were in totally different places, etc.
>
> It *seems* to be an issue with something that happens in combat - any
> kind of addon that tracks combat stats like Recount and DBM I can't
> seem to run. Of course, if this were an addon issue, why is it so
> inconsistent - okay one night, terrible the next.
>
> Before Patch 4.1 I ran a gazillion addons, had my Video settings at
> Good, and never had any issues. Since the patch, anything in combat
> just freezes my gameplay. It goes away one night, comes back the next.
> I can't run DBMs while raiding.
>
> I just really, really want things back the way they were before the
> patch. If anyone has any ideas as to what is going on, I'd really
> appreciate hearing them, because obviously I am very frustrated. I
> should note that I have never, ever had a similar problem like this
> with any of the previous patches, and I am using the same setup as
> always - same computer, same video card, same ISP, etc.
>
> P.S. This could be unrelated, but about a week ago, people started
> hearing a lot of feedback when I talk in Vent, and some can hear
> nothing but static. I've no idea why this is happening. Maybe
> something in my computer is dying?
>
> --
> Jill


HI Jill let me ask you something real quick. I have to ask this have you
tried disabling all your add-ons than going into combat I mean all of
them? IS the lag still there and are all the add-ons really updated. I have
found ones that sync such as armory altaholic are a big pain in the ass
since the patch with tying up bandwidth. I use an add-on called I think
add-on silencer that does not allow communication between other players to
sync to let me know if there is an better version for it.

There is something you may want to install called Leatrix latency fixer.
My lat was 700 after installing down to 30-80

Also who is your internet service provider? what connection are you
running? DSL broadband wireless for either?

..You may want to check your speed http://www.speakeasy.net/...
It might be your provider depending on who it is.

Are your network drivers up-to-date along with your video drivers?

Is your internet security or network filters allowing all the packets and
programs to go through for wow?


I had a bad disconnect problem with lag after the patch I went through a
true pain trying to figure it out? Tech support for blizzard are idiots and
my ISP provider Brighthouse networks was little help.


I had to remove all my add-ons the WTF and cache run the repair tools. Than
start to go through each add-on when it started to do random dc's. Found my
problem the add-on atlas or one of its sub add-ons. I also under the wow
launcher turned off download while playing WOW

neithskye

5/11/2011 9:23:00 PM

0

On May 11, 5:00 pm, "Matthew" <iamacatslave...@proudtoserve.com>
wrote:

> HI Jill  let me ask you something real quick. I have to ask this  have you
> tried disabling all your add-ons than going into combat   I mean all of
> them? IS the lag still there and are all the add-ons really updated.  I have
> found ones that sync such as armory altaholic are a big pain in the ass
> since the patch with tying up bandwidth.  I use an add-on called I think
> add-on silencer that does not allow communication between other players to
> sync to let me know if there is an better version for it.

I deleted my Addons folder entirely. I had been running (pre-patch)
with everything from Gatherer to Altoholic to Atlas Loot. I had dozens
of addons.

Since the patch I now only run two addons - Dominos and VuhDo. (I used
to use Bartender and Healbot, but Bartender has not been updated since
February and Healbot was not updated until a day or so ago, I couldn't
raid without a healing addon, and they said in the Forums that
outdated addons could be a contributing source of the lag/latency).

When I first did the delete WTF, etc. files and ran the Repair tool, I
entered WoW addon-free and aggroed a bunch of mobs in RFC. It was
fine. Then I downloaded DBMs. Raided that night, and was also fine.
Then the next night I had extreme latency again. If this were an addon
issue, wouldn't the latency be consistent?

> There is something you may want to install called Leatrix latency fixer.
> My lat was 700  after installing down to 30-80

The weird thing is, when this happens, my green bar thing on the WoW
toolbar shows 60 FPS and green latency. Except I'm getting one frame
every 20 seconds while combat is occuring. I guess it's more a
"latency-like" issue.

> Also who is your internet service provider?    what connection are you
> running?    DSL broadband wireless for either?

Um, I have Bell Canada. Some modem thingie (told you I'm not a
computer person). Whatever it is, it's the highest level of ISP
service they have, and I pay a ton for it every month.

> Are your network drivers up-to-date along with your video drivers?

I don't know how to update those.

> Is your internet security or network filters allowing all the packets and
> programs to go through for wow?

These were the types of things they were discussing in that Forums
thread, and honestly, I don't know the first thing about computers.
Packets? You may as well be speaking Greek.

This is the extent of my knowledge: Before Patch 4.1 I had zero
problems. I could run all the addons I wanted with zero lag or
latency. Since Patch 4.1, with the same computer, same setup, same
ISP, same modem, same security settings, my game freaks out in combat.

--
Jill

Matthew

5/11/2011 9:44:00 PM

0


"neithskye" <jill_bookerGREENEGGSANDSPAM@hotmail.com> wrote in message
news:d9ca1585-760f-4f0e-b6e0-3100ffc40e20@dn9g2000vbb.googlegroups.com...
On May 11, 5:00 pm, "Matthew" <iamacatslave...@proudtoserve.com>
wrote:

> HI Jill let me ask you something real quick. I have to ask this have you
> tried disabling all your add-ons than going into combat I mean all of
> them? IS the lag still there and are all the add-ons really updated. I
> have
> found ones that sync such as armory altaholic are a big pain in the ass
> since the patch with tying up bandwidth. I use an add-on called I think
> add-on silencer that does not allow communication between other players to
> sync to let me know if there is an better version for it.

I deleted my Addons folder entirely. I had been running (pre-patch)
with everything from Gatherer to Altoholic to Atlas Loot. I had dozens
of addons.

Since the patch I now only run two addons - Dominos and VuhDo. (I used
to use Bartender and Healbot, but Bartender has not been updated since
February and Healbot was not updated until a day or so ago, I couldn't
raid without a healing addon, and they said in the Forums that
outdated addons could be a contributing source of the lag/latency).

When I first did the delete WTF, etc. files and ran the Repair tool, I
entered WoW addon-free and aggroed a bunch of mobs in RFC. It was
fine. Then I downloaded DBMs. Raided that night, and was also fine.
Then the next night I had extreme latency again. If this were an addon
issue, wouldn't the latency be consistent?

Depends on your server and the connections in bewteen


> There is something you may want to install called Leatrix latency fixer.
> My lat was 700 after installing down to 30-80

The weird thing is, when this happens, my green bar thing on the WoW
toolbar shows 60 FPS and green latency. Except I'm getting one frame
every 20 seconds while combat is occuring. I guess it's more a
"latency-like" issue.

> Also who is your internet service provider? what connection are you
> running? DSL broadband wireless for either?

Um, I have Bell Canada. Some modem thingie (told you I'm not a
computer person). Whatever it is, it's the highest level of ISP
service they have, and I pay a ton for it every month.

> Are your network drivers up-to-date along with your video drivers?

I don't know how to update those.


You need to know what video card is and go to the website to update

> Is your internet security or network filters allowing all the packets and
> programs to go through for wow?

These were the types of things they were discussing in that Forums
thread, and honestly, I don't know the first thing about computers.
Packets? You may as well be speaking Greek.


I am sorry I should have asked what windows you are running XP vista 7

This is the extent of my knowledge: Before Patch 4.1 I had zero
problems. I could run all the addons I wanted with zero lag or
latency. Since Patch 4.1, with the same computer, same setup, same
ISP, same modem, same security settings, my game freaks out in combat.



Same thing here they screwed something up with this new network
optimization BS



--
Jill


Catriona R

5/11/2011 9:53:00 PM

0


On Wed, 11 May 2011 14:23:19 -0700 (PDT), neithskye
<jill_bookerGREENEGGSANDSPAM@hotmail.com> wrote:

>Since the patch I now only run two addons - Dominos and VuhDo. (I used
>to use Bartender and Healbot, but Bartender has not been updated since
>February and Healbot was not updated until a day or so ago, I couldn't
>raid without a healing addon, and they said in the Forums that
>outdated addons could be a contributing source of the lag/latency).
>
>When I first did the delete WTF, etc. files and ran the Repair tool, I
>entered WoW addon-free and aggroed a bunch of mobs in RFC. It was
>fine. Then I downloaded DBMs. Raided that night, and was also fine.
>Then the next night I had extreme latency again. If this were an addon
>issue, wouldn't the latency be consistent?

I'm no techie so probably not much help, but, it may be possible that
an addon could be interacting with somebody else who runs the same
addon, perhaps? Several addons I have (including DBM) pop up windows
if someone in a group I join has a newer version of that addon, so I
assume they communicate in some way (and I've heard of complaints
about addons communicating too much causing issues, in the case of
GearScore in the past). May be totally unrelated, but it's a
possibility for why it may have changed without you changing anything;
if someone else uses the same addon, wasn't in the raid last time, or
updated it meanwhile or something really silly like has a separate
addon which argues with one of the ones you have over some
communication space. Or I may be speculating wildly and being nowhere
near the truth ;-)

>The weird thing is, when this happens, my green bar thing on the WoW
>toolbar shows 60 FPS and green latency. Except I'm getting one frame
>every 20 seconds while combat is occuring. I guess it's more a
>"latency-like" issue.

It sound more like a framerate issue than latency - latency is where
your frames per second are as normal, but your character's ignoring
your commands - you can walk around, but try to cast a spell and it
doesn't cast, then suddenly everything catches up after a bit (or you
get disconnected). Confusing terms but that's how it's sounding to me;
if you only get one frame per many seconds in combat (and nothing
moves in between, not even normal idle animations or anything),
something's messing up on your system, and it's *probably* not
connection related. Not that that helps a lot, but at least it's a
suggestion to check out your pc, and addons.

Out of interest, do you ever have any background programs running
while you play? Could be worth tabbing out next time this happens and
checking task manager, in case something's gone mad in the background
(antivirus can do this for no obvious reason) and eaten up your CPU or
memory.

>This is the extent of my knowledge: Before Patch 4.1 I had zero
>problems. I could run all the addons I wanted with zero lag or
>latency. Since Patch 4.1, with the same computer, same setup, same
>ISP, same modem, same security settings, my game freaks out in combat.

I'd imagine it's an addon issue, since I've heard a lot of people
saying the same on forums, and that combat-related addons were usually
the culprit, unfortunately since it's not happening to me (or maybe I
just don't notice it, since I'm not grouping, but I can run dailies
fine anyway), I don't really know any more.
--
EU-Draenor:
Sagart (85 Undead Priest)
Tairbh (85 Tauren Druid)
Buinne (82 Troll Shaman)
Balgair (80 Human Rogue)
Ruire (80 Blood Elf Paladin)

| || ||| ||||| || |

5/11/2011 11:26:00 PM

0


"neithskye" <jill_bookerGREENEGGSANDSPAM@hotmail.com> wrote in message
news:5591c6b6-d56b-4313-8c4c-93027953697e@d27g2000vbz.googlegroups.com...
> P.S. This could be unrelated, but about a week ago, people started
> hearing a lot of feedback when I talk in Vent, and some can hear
> nothing but static. I've no idea why this is happening. Maybe
> something in my computer is dying?

Many things are related, in retrospect.
Intermittent problems are the most painful to fix.

Just a shot in the dark
Have you checked that your internet isn't over quota and throttling?
some throttling strategies allow short bursts but slows sustained throughput.
That shouldn't affect frame rate but may affect addons, and they can affect rate.


Don't know why people should hear different things on vent., feedback is sometimes from
not enough grunt left for noise cancellation processing.
More guesses, based on random 'turn it off and on again' :-)
Tried combat without vent running? Vent without wow running?
Do you have mic and speakers or headphones? USB headphones?

Orion Ryder

5/11/2011 11:28:00 PM

0

On May 11, 5:23 pm, neithskye
<jill_bookerGREENEGGSANDS...@hotmail.com> wrote:
> On May 11, 5:00 pm, "Matthew" <iamacatslave...@proudtoserve.com>
> wrote:
>
> > HI Jill  let me ask you something real quick. I have to ask this  have you
> > tried disabling all your add-ons than going into combat   I mean all of
> > them? IS the lag still there and are all the add-ons really updated.  I have
> > found ones that sync such as armory altaholic are a big pain in the ass
> > since the patch with tying up bandwidth.  I use an add-on called I think
> > add-on silencer that does not allow communication between other players to
> > sync to let me know if there is an better version for it.
>
> I deleted my Addons folder entirely. I had been running (pre-patch)
> with everything from Gatherer to Altoholic to Atlas Loot. I had dozens
> of addons.
>
> Since the patch I now only run two addons - Dominos and VuhDo. (I used
> to use Bartender and Healbot, but Bartender has not been updated since
> February and Healbot was not updated until a day or so ago, I couldn't
> raid without a healing addon, and they said in the Forums that
> outdated addons could be a contributing  source of the lag/latency).
>
> When I first did the delete WTF, etc. files and ran the Repair tool, I
> entered WoW addon-free and aggroed a bunch of mobs in RFC. It was
> fine. Then I downloaded DBMs. Raided that night, and was also fine.
> Then the next night I had extreme latency again. If this were an addon
> issue, wouldn't the latency be consistent?
>
> > There is something you may want to install called Leatrix latency fixer.
> > My lat was 700  after installing down to 30-80
>
> The weird thing is, when this happens, my green bar thing on the WoW
> toolbar shows 60 FPS and green latency. Except I'm getting one frame
> every 20 seconds while combat is occuring. I guess it's more a
> "latency-like" issue.
>
> > Also who is your internet service provider?    what connection are you
> > running?    DSL broadband wireless for either?
>
> Um, I have Bell Canada. Some modem thingie (told you I'm not a
> computer person). Whatever it is, it's the highest level of ISP
> service they have, and I pay a ton for it every month.
>
> > Are your network drivers up-to-date along with your video drivers?
>
> I don't know how to update those.
>
> > Is your internet security or network filters allowing all the packets and
> > programs to go through for wow?
>
> These were the types of things they were discussing in that Forums
> thread, and honestly, I don't know the first thing about computers.
> Packets? You may as well be speaking Greek.
>
> This is the extent of my knowledge: Before Patch 4.1 I had zero
> problems. I could run all the addons I wanted with zero lag or
> latency. Since Patch 4.1, with the same computer, same setup, same
> ISP, same modem, same security settings, my game freaks out in combat.
>
> --
> Jill

I was going to say somethign similar to Catriona on the matter. I
suspect that it is non-compliant add-ons attempting to communciate
with each other.

I suspect that it has to do with who you end up with in the group,
whether or not they have the culprit turned on in their add-on usage.

I could be wrong but one way we can confirm it is if you have the
suszpicious party picked out in your next raid temporarily kick him
out for the test. If things run fine then voila send that person to
the Bill and Ted's Excellent Computer Adventure Repair Shop.

Orion

twk

5/12/2011 4:35:00 AM

0

In article
<5591c6b6-d56b-4313-8c4c-93027953697e@d27g2000vbz.googlegroups.com>,
neithskye <jill_bookerGREENEGGSANDSPAM@hotmail.com> wrote:

> I know we have several people here who are knowledgeable with
> computers, so I'm hoping someone can help me - a complete computer
> ninny - with a problem I've been having since Patch 4.1.
>
> In a nutshell, since the patch, I get extreme lag/latency/whatever
> whenever I enter combat. At first it was happening in five-man
> dungeons, whereas now it seems to be just raids.
>
> I can run around Org just fine. Fish, fly to the dungeon, go mining,
> enter the dungeon, buff up the raid, etc. - all just fine. 60 FPS. But
> the minute any mob is pulled, I go down to about one frame every 20
> seconds.
>
> If my char lifts his arms when he casts a heal, in the first frame
> he's starting to lift his arm. 20 seconds go by. In the next frame,
> his arm is a little higher, etc. The second the mob is dead, *bam*
> back to normal.
>
> Two frustrating things - one, it's very inconsistent. I can raid fine
> one night, and have the latency back the next; two, there is no way to
> tell if this is going to happen until I enter combat in a raid.

That does seem strange how inconsistent it is.
I have a few questions but can't quite get them worded properly.
So...
Has anyone suggested deleting everything in your cache folder?
Your cache files may be okay as far as file structure, but the
information the files contain could be inconstant with what the game is
expecting. Just a thought.

--
Not sent through any particular network from any pompous smart phone.

neithskye

5/12/2011 10:40:00 PM

0

On May 11, 5:44 pm, "Matthew" <iamacatslave...@proudtoserve.com>
wrote:

> You need to know what video card is and go to the website to update

I have an NVIDEA 9500 GS video card.

> I am sorry  I should have asked what windows you are running   XP  vista  7

I have Windows Vista. Don't be sorry - you're trying to help me, and I
appreciate that. I apologize if I sound snarky, I'm frustrated, and
moreso because I don't know computers. People who do could run this
test and that test, check this, check for overclocking, but I don't
have a clue, and I'm frustrated by my subpar gameplay since the patch.

> Same thing here  they screwed something up with this new network
> optimization BS

The weird thing is, Blizzard knew this was a problem. Affected users
submited their specs, traceroutes, etc., and the Blue poster said,
"Aha! We now think we know what it is and are working on a fix."
Several people posted to say it was fixed, but was back the next
night. When I went to go check the post again for updates a few days
later, it was gone, and there are no new posts about in-game combat
latency. So, um, are they still working on it or what?

--
Jill

neithskye

5/12/2011 10:49:00 PM

0

On May 11, 5:53 pm, Catriona R <catrionarNOS...@totalise.co.uk> wrote:

> I'm no techie so probably not much help, but, it may be possible that
> an addon could be interacting with somebody else who runs the same
> addon, perhaps? Several addons I have (including DBM) pop up windows
> if someone in a group I join has a newer version of that addon, so I
> assume they communicate in some way (and I've heard of complaints
> about addons communicating too much causing issues, in the case of
> GearScore in the past).

That's possible, I suppose, given that other people's DBMs interact
with your computer (X raider's DBM places a Skull over Y raider, who
has Defile). And this might also explain why I don't get this all the
time, because the person whose addon I am in conflict with is not in
the raid the next night.

But in the four years that I have played WoW, I got the "Your version
of XX is out of date" all the time after a patch, but never had these
in-game combat problems before. And how would you even fix this? Force
everyone in the raid to have the same version of addons that I do?
Also, why am I the only one affected out of a guild of 600. If their
addons are interfering with mine, wouldn't mine be interfering with
theirs? Gah, this is so frustrating.

> Out of interest, do you ever have any background programs running
> while you play? Could be worth tabbing out next time this happens and
> checking task manager, in case something's gone mad in the background
> (antivirus can do this for no obvious reason) and eaten up your CPU or
> memory.

Not to my knowledge. I'll have an Explorer browser window open, but
that's about it. I don't have a lot on my computer. This only affects
my game when I am in combat in a raid. Gah, I wish I knew computers
more.

--
Jill

neithskye

5/12/2011 10:51:00 PM

0

On May 12, 12:35 am, twk <t...@sleepless.knights.com> wrote:

> That does seem strange how inconsistent it is.
> I have a few questions but can't quite get them worded properly.
> So...
> Has anyone suggested deleting everything in your cache folder?
> Your cache files may be okay as far as file structure, but the
> information the files contain could be inconstant with what the game is
> expecting. Just a thought.

When this first started happening after the patch, as instructed by
the Blizzard poster, I deleted my WTF, Addons and Cache folders. I
don't really know what those do, though. Maybe I should try deleting
the Cache again?

--
Jill